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Automations
Rules that work without you.
Trigger, condition, action. Three blocks build any scenario, from replying to a comment that mentions price to creating a task for a hot lead.
Up to 5 scenarios on Personal, 50 on Business
What you get
Routine turns into rules
Describe once what should happen in a typical situation and it happens by itself, the same way at any hour.
- Triggers: message, comment, mention, review
- Conditions on text, network, tag and lead score
- Actions: reply, tag, task, notification, webhook
- A run log with the result of each run
Run log
214 runs this week12:04
Price questionReply plus price list in a direct message
Price questionReply plus price list in a direct message11:47
Hot leadAssigned to Dmitry
Hot leadAssigned to Dmitry11:31
SpamComment hidden
SpamComment hidden10:58
CRM webhookRetry in 5 minutes
CRM webhookRetry in 5 minutesA scenario can be paused or edited at any time99% clean
How it works
A scenario in four steps
Built by clicking, no code and no third party services.
01
The eventWhat starts it: a new message, comment, brand mention or review.02
The filterWho and when it applies to: words in the text, network, time of day, buyer score.03
The actionReply from a template or with AI, add a tag, create a task, send a webhook.04
The checkAfter it runs you see how often it fired, what was sent and where it stopped.In detail
Scenarios worth stealing
Price questionA comment mentioning price gets a public reply plus a direct message with the price list.
Hot leadScore above 80: assign to a manager, add a tag and send a notification.
Night shiftAfter 10 pm the Autopilot replies itself and promises a human answer in the morning.
Spam and noiseCategory spam: hide the comment and close the thread without notifications.
A starred reviewBelow four stars: a task for support and an apology within minutes.
Webhook to your systemThe event goes to your CRM or sheet with the thread text, network and buyer score.
FAQ
About automations
Short answers to what people ask about this feature most often.
No. A scenario is assembled from dropdowns and the reply is written in plain words. A developer is only needed if you want to receive the webhook on your side.
No. A scenario runs first and can stop further processing, so the Autopilot does not answer the same thread twice.
Personal allows five active scenarios, Business fifty, and on Business the limit is counted per workspace.
Nearby
Works together with
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