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Analytics builds a funnel out of your conversations: how many messages arrived, how many were answered, how many turned into a purchase conversation and how many closed as a sale. Per network, so you see where the money is and where only views are.
A network with a million views can bring fewer orders than a two thousand member Telegram channel. Here you see that as a number, not a feeling.
Instagram3.1%142▲
Telegram4.4%96▲
TikTok1.8%54▲
WhatsApp5.2%26▲Nothing to tag by hand: the data comes from the conversations and posts themselves.
Short answers to what people ask about this feature most often.
A thread is marked with its outcome when closed, either by a manager in one tap or by an automation through a webhook from your CRM. There is no magic here, so the numbers match your own books.
Messages and replies enter the statistics immediately, while post reach and views arrive from the networks with a delay of up to a few hours because the networks themselves report late.
Standard analytics: funnel, trend, reply speed and message topics across all eight networks. Advanced views, workspace comparison and read only client access belong to Business.
Seven days free, connecting the first network takes a couple of minutes, cancel whenever you like.